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Privacy Policy

Last Updated: June 23, 2026

At Hold URL (“we,” “our,” or “us”), available from HoldUrl.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@holdurl.com.

1. Information We Collect

We collect information from you in several ways when you visit our website, make a purchase, or interact with our services.

A. Personal Data You Provide Voluntarily

  • Newsletter/Marketing Signups: When you subscribe to our monthly newsletter, we collect your email address.

  • E-Commerce Account & Purchases (WooCommerce): If you purchase a product, we collect your name, billing address, shipping address, email address, phone number, and account credentials (username/password).

  • Customer Support: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us.

B. Automatically Collected Data

  • Log Files: Like most standard websites, we use log files. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and the number of clicks. This data is not linked to personally identifiable information.

  • Cookies and Tracking Technologies: We use cookies to store information about visitors’ preferences, to record user-specific information on which pages the user accesses or visits, and to customize our web page content based on visitors’ browser type or other information.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and online store.

  • Process your transactions, manage your orders, and handle shipping/returns.

  • Improve, personalize, and expand our website user experience.

  • Understand and analyze how you use our website.

  • Develop new products, services, features, and functionality.

  • Send you marketing communications, news, and updates (only if you have opted in, such as via our monthly email newsletter).

  • Send you transactional emails (order confirmations, shipping updates, account status).

  • Find and prevent fraud.

3. Third-Party Sharing and Data Transfers

We do not sell, rent, or trade your personal data to third parties. However, we do share data with trusted third-party service providers to help us run our store and communicate with you:

  • Payment Gateways: Your payment details are processed directly by secure, PCI-compliant third-party payment processors (e.g., Stripe, PayPal). We do not store your credit card information on our servers.

  • Email Marketing Services: Your email address is shared with our newsletter service provider (e.g., Mailchimp, MailerLite) to distribute our monthly newsletters.

  • Shipping Providers: Your name and physical address are shared with postal/courier services to fulfill your orders.

  • Analytics Providers: We use tools like Google Analytics to track general web traffic trends.

4. Cookies Policy (WooCommerce Specific)

To provide a smooth shopping experience, WooCommerce uses cookies to track cart data. These cookies contain uniquely generated codes for each customer to find the cart data in the database for each customer. No personal information is stored within these cookies.

You can choose to disable cookies through your individual browser options.

5. Data Retention

  • Newsletter Data: We retain your email address for newsletter distribution until you opt-out or unsubscribe. You can unsubscribe at any time by clicking the link at the bottom of any email we send.

  • Order History: For users that purchase products on our website, we store the personal information provided in their user profile and transaction history indefinitely or as required by local tax and legal obligations.

6. Your Data Protection Rights

Depending on your location, you may have specific data protection rights regarding your personal information:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.

  • The Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data, under certain conditions.

  • The Right to Object/Restrict Processing: You have the right to object to or restrict our processing of your personal data.

  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

If you would like to exercise any of these rights, please contact us at our email address below.

7. Children’s Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13 (or under 16 in the EU). If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

  • By Email: privacy@holdurl.com